Benefits Analyst - Hybrid

Job Description: Benefits Analyst - Hybrid

Location: Denton, TX or North Bethesda, MD
Travel: Occasional domestic travel required

Position Summary

We are seeking a skilled and motivated Benefits Analyst to join our Benefits team. This role will support core benefits administration responsibilities, including Open Enrollment execution, day-to-day plan administration, employee inquiries, compliance activities, data analysis, and vendor relationship management. This role will additionally provide support for mergers and acquisitions, including assistance with integrations to facilitate a seamless transition for affected employees.

As a growing organization with ongoing M&A activity, this role offers valuable exposure to benefit integrations and the opportunity to contribute to the evolution and scalability of our programs. For candidates interested in gaining experience in a growth-oriented environment, this is an opportunity to build meaningful exposure while maintaining strong involvement in day-to-day benefits operations.

Key Responsibilities

Open Enrollment & Employee Experience

• Deliver onsite Open Enrollment meetings and lead system testing and validation.
• Provide responsive, real-time employee support across Eastern and Central time zones.
• Develop and distribute clear, complaint, and engaging communications (guides, FAQs, newsletters, required notices).
• Partner with HR Business Partners to identify trends and strengthen employee education strategies.
• Resolve escalated employee and retiree inquiries with professionalism, empathy, and urgency.

Vendor & Partner Leadership

• Lead meetings with external vendors across the benefits portfolio.
• Oversee the Third-Party Administrator (TPA) portal and ensure operational integrity.
• Travel as needed to support onsite HR and vendor collaboration.

Compliance & Regulatory Support

• Maintain working knowledge of reporting requirements (ACA, RxDC, CMS, Section 125, 401(k)).
• Monitor regulatory changes and support audit readiness and corrective actions.
• Partner with HR and Legal to manage ADA accommodations and related compliance matters.

Data, Reporting & Financial Oversight

• Validate deduction files, payroll feeds, and vendor reports; resolve discrepancies.
• Conduct audits across retirement, HSA, enrollment, and payroll integrations.
• Analyze utilization, cost, and performance metrics to drive informed recommendations.
• Prepare routine and ad hoc reporting for Finance, HR Leadership, and key stakeholders.

Training & Continuous Improvement

• Deliver training to HR and employees on benefits processes and programs.
• Streamline workflows and implement process improvements to enhance accuracy and employee satisfaction.
• Support annual initiatives including renewals, new program launches, and integration activities.

Qualifications & Requirements

• Demonstrated understanding of U.S. Benefits, including:
• Self-funded medical/dental/vision programs
• 401(k) plan administration and compliance
• Federal, state, and local leave laws
• ACA administration and reporting
• Experience with third-party benefits administration vendors.
• Strong analytical skills with the ability to resolve complex data/reporting issues.
• Excellent written and verbal communication skills, with a focus on employee experience.
• Willingness to travel within the U.S. as needed
• Minimum of 3 years of experience required

• Bachelor's degree is required; an Associate’s degree combined with 3 years of experience may be considered in lieu of a Bachelor’s.

Preferred Experience

• Workday HRIS system.
• Union benefits administration.